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Managed SOC · 24/7

Enterprise-Grade SOC. MSME-Accessible Pricing.

Industry studies estimate that breaches typically go undetected for months. With Triad’s Managed SOC, we work to reduce that to hours, monitoring your environment continuously so you don’t have to.

183days

Global average time to identify a breach

64days

Additional time required to contain it

247days

Total breach lifecycle, intrusion to containment

Source: IBM Cost of a Data Breach Report 2026.

The service

What’s Included

  1. 0124/7 Log Monitoring & Analysis
  2. 02Real-time Threat Detection
  3. 03Alert Triage & Prioritization
  4. 04Incident Investigation & Escalation
  5. 05Vulnerability Management Tracking
  6. 06Monthly Threat Intelligence Reports
  7. 07Quarterly Security Reviews
  8. 08Annual Penetration Testing Coordination

Service levels

Response times, written down

Managed SOC Monitoring

99.5% uptime

Monthly uptime calculation

Critical Alert Response

Within 15 minutes

Alert to analyst acknowledgment

High-Priority Alert Response

Within 1 hour

Alert to analyst acknowledgment

Incident Response (Retainer)

1-hour activation

Call to IR team mobilization

SLA template targets. Actual SLAs are customized per engagement; exclusions include scheduled maintenance, force majeure and client-caused delays.

Escalation path

  1. L1

    Service Delivery

    Assigned Consultant

    Immediate

  2. L2

    Engagement Manager

    Nithes Praburaam J P

    Within 4 hours

  3. L3

    Executive

    Founder Direct

    Within 24 hours

Why outsource

Why Outsourced SOC Makes Sense for MSMEs

In-house 24/7 SOC in India

₹1.5–3 Cr

per year, before mid-to-large enterprises scale past ₹4–6 Crore.

Triad Managed SOC

A fraction

of that cost, with 24/7 coverage and no shift management on your side.

Expertise

Access to certified analysts without hiring challenges.

Speed

24/7 coverage without shift management.

Scale

Grow your monitoring as your infrastructure grows.

Sleep Soundly. We Watch Your Perimeter.